Reviews

We are proud of our professional and friendly service but don't just take our word for it. Here are a range of reviews left by our amazing customers. We love to hear about your experience and what you think, if you would like to leave a review then please click here. Alternatively, you can check pricing and availability to get the ball rolling. 

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michael goncalves
17th October 2024

Great service, freindly staff , on time , and professional while on the job.

Joca Dos Santos
17th October 2024

Plumber came in and out.

Plumber came in and out.. knew what to do.. I was about may businesses.. job done quickly and effectively.

Antonietta Testa
16th October 2024

Replacement Kitchen Tap

Fantastic customer service! Tomas was friendly, polite, and tidy. He did a great job, and I will continue to use Grand Union Plumbing. I have already recommended them to friends and neighbours. Thank you

Jan Kwasniewski
16th October 2024

Good service .On time and professional

Good service .On time and professional

Dot Purdon
15th October 2024

Boiler Service

Easily booked a slot online. Engineer arrived on time and was efficient, quiet and tidy. Feedback sent online about tests was comprehensive. Payment online was easy. I used Grand Union last year too and will also be using them next year.

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Gimil Joseph
11th October 2024

Highly recommend! We booked our annual boiler service with Grand Union Plumbing. I had a very good experience from start to finish. Easy and professional booking and payment processes, all online. Andy was punctual, very pleasant and extremely knowledgeable in his trade. Highly satisfied with the overall experience, we would recommend them 100% and will use their services again. Thank you!

Stephen
11th October 2024

Professional with competitive prices

From start to finish, Grand Union were friendly and professional, with good communication and competitive prices. The engineer who visited our premises arrived on time, had a thorough understanding of the work required and completed it on time and to a high standard. Highly recommended!

Claret
10th October 2024

Another Great Job!

As always Grand Union Plumbing did a great job. They ordered the parts required for my boiler fix. Let me know when they had arrived so that I could make an appt. They are very obliging and let me add another little job to my appt. Fixed my boiler, didn't leave any mess.

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Rachel Bennett
10th October 2024

He was professional, courteous and cleaned up after himself. Cannot fault him.

Rachelle Felipe
7th October 2024

We had a good experience with Grand…

We had a good experience with Grand Union. The engineer was friendly and helpful. Would recommend.

Himanshu Shah
Himanshu Shah
7th October 2024

Feedback Form

Grand union plumbers were very efficient and serviced the boiler in time.

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Vickee Howlett
4th October 2024

Really friendly and down to earth. Cleaned up after and was polite all the way through whilst keeping us informed.

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derek reed
2nd October 2024

Engineer was very helpful and told us all we needed to know on how to solve our problem.

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Fabrício Bernardes
1st October 2024

Awesome job

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Emma Mcervel
1st October 2024

Fantastic service, very polite

Philip Miley
30th September 2024

Great service from GU plumbing and Heating Ltd

Easy to book and appointment availability was excellent, kept well informed as to when the engineer was coming. Engineer also explained what it was the we needed to keep an eye on as well as show us pictures of before and after. Brilliant service at a resonance price, definitely returning👍👍

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dib tamang
30th September 2024

Excellent service

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Ellie Campbell-Walker
27th September 2024

Always friendly and very helpful

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Zoe Harris
27th September 2024

Good professional service that I would highly recommend.

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Guy Cuthbert
27th September 2024

Great service from truly excellent plumbers. Andy and Mitch have never disappointed and always bring know-how, ideas and fast solutions. Great team.

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Samuel Akanmu
24th September 2024

After several unsuccessful attempts with other plumbers to fix our thermostat for the underfloor heating and balance the radiators, we were relieved when Mitchell from Grand Union Plumbing and Heating came over. He installed the thermostat for the underfloor heating and expertly balanced the radiators throughout the house. The difference was immediate, and everything is now working perfectly. We especially appreciated how Mitchell explained everything clearly without any jargon. Highly recommend!

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shilen chhagan
23rd September 2024

Thank you Grand Union Plumbing & Heating you solved issues for us then charged a very transparent fair price and we could not be happier... we will be sure to use only your selves for any future work and boiler services.

Louise Higgins
20th September 2024

professional.efficient and quick

professional.efficient and quick

Duncan Manners
19th September 2024

Great workmanship at reasonable prices.

Great workmanship at reasonable prices. Very efficient booking process with useful updates via text of when engineer was attending appointment. Friendly and efficient service

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Christian
18th September 2024

I've had my boiler serviced by Grand Union Plumbing & Heating for around four years now and they've always done a great job and I would recommend them. It's easy to book a boiler service online, they always turn up when they say, and they do a great job. On the occasion I called for some specific boiler advice, they were very helpful and provided me with the service I needed.

Claire Matthews
17th September 2024

Great service

Grand Union have serviced my boiler and replaced a faulty thermostat. Quick and efficient work. I am happy to recommend them.

Sally Genkeer
17th September 2024

Always good service from Grand Union

Always good service from Grand Union. My ‘go to’ company for all our plumbing needs.

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Malcolm Mason
16th September 2024

Very pleased with new flush system in cistern, as the old one took ages to fill. Area left clean and tidy. Highly recommend Grand Union, would definitely use again.

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Darren Green
16th September 2024

Great service. Kept me advised all the way through , a pleasure to deal with.

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Paul Severn
16th September 2024

Good service from start to finish. Very pleasant plumber and good organisation beforehand

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Kafilat olabisi Animashaun
16th September 2024

Grand Union worked so fast and also tidy up as the same time.l Like their work 👍

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Hitesh Patel
16th September 2024

Mitch and the team are the go to people for your plumbing needs. Very efficient service, have been using them for six years now.

Jo Miles
12th September 2024

New boiler fitted and amazing work

New boiler fitted and amazing work! Everyone was brilliant to deal with and quote and job matched. It's always great to support a local business as well in the process which can provide a personal service.

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Jo Miles
12th September 2024

New boiler fitted and amazing work! Everyone was brilliant to deal with and quote and job matched. It's always great to support a local business as well in the process which can provide a personal service.

Malcolm Mason
11th September 2024

On initial survey.

On initial survey, very helpful, did full survey of property and explained what would happen next.

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Inderpal Ghir
11th September 2024

Mitch and his team are amazing. Mitch organised for a plumber called Thomasz to fit two Towel heaters. Thomasz was very friendly and very efficient in the way that he worked. Completed the job on time. I will need other work doing and will definitely call back Grand Union plumbing and heating.

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Audrey Vickers
9th September 2024

My shower cubicle needed replacement, as the door had jammed. Grand Union Plumbing & Heating had done some good work for me in the past and were my go to company. I asked them to look at a replacement. They were professional, clean and friendly, all at a very reasonable cost. The work was difficult for their bathroom fitter but it wasn't for me. My bathroom looks amazing and the shower is perfect!

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Jamie Newman
6th September 2024

Helpful team

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Nico Cerbetto
5th September 2024

Friendly and professional service.

Sarah Griffiths
4th September 2024

So helpful & nice

So helpful & nice, explained everything to me & what was going to happen next realty great service

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Martin Mynard
4th September 2024

Great service. Arrived within the booking window. Kept up to date with arrival. Friendly and professional engineer. Thank you

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Louise Curtis
3rd September 2024

Great communication from these guys, Gave me a 3 hour time slot on my chosen day and then the plumber gave me a courtesy message when he was on his way, Which is great when you’ve got kids. They guy came and did his inspection promptly and was very professional. 10/10

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Mawerinho
3rd September 2024

Had a boiler service done... nice, friendly and punctual Was very helpful with advice and feedback Confident guys that know what they are doing and perform efficiently. Would recommend!

Jane Jyne
30th August 2024

Lovely guy

Lovely guy, He was very helpful and the quote was competitively priced. I was very impressed that he cleaned up after himself after completing the job. I have no hesitation in recommending this company, and I will use them again, should I need a reliable plumber.

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Emma Coghlan
30th August 2024

From the first point of contact to the end of the job, the service I received from Grand Union Plumbing and Heating was exceptional. The engineer arrived on time, was polite, very respectful of my home and went above and beyond to make sure I wouldn’t have any future problems with the heating. The work was carried out to a very high standard. I would have no hesitation recommending them to my friends and family.

Aaron
29th August 2024

Had a problem with my water tank as it…

Had a problem with my water tank as it wouldn’t stop filling up. Marco was the plumber who attended on both visits and he explained what the problem was and dealt with it very quickly and promptly, great service. Thanks Marco

OLUFEMI
28th August 2024

Excellent customer service

Excellent customer service

Annie Yip
27th August 2024

Technician came on time and solved the…

Technician came on time and solved the issue professionally.

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RK
25th August 2024

Polite, professional and tidy. Very happy with the service. Tomasz was great.

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Jacqui Beretta
23rd August 2024

Professional service


5 Stars

Wayland Lousley

"Great job. Cleaned up afterwards. Very helpful advice as well. Wouldn’t hesitate to recommend."

5 Stars

Warren Buckley

"As always great service - many thanks."

5 Stars

Tracey Scott

"Scott was so polite and professional,  unlike the first person who visited. Thank you so much for sorting the problem in under 10 minutes Scott."

5 Stars

Susan Williams

"As always, a great service for your company. From the lady who rings to arrange the appointment for the engineer to call to the day itself. Received a text to say engineer was on his way to the property. Engineer (Marco) prompt and efficient. Respectful of the property and gave feedback on the problem and the next steps. Very pleased with the service 😊"

5 Stars

Jim Cable

"Another service done and dusted for the year. Your as always very prompt in informing us when they will be arriving, completed the work leaving it all neat and tidy. My thanks to Mitch and his team."

5 Stars

Denise Hogston

"Very pleased with the work that has been done would definitely recommend to others."

5 Stars

Kofi Asare

"Excellent job done. Very punctual"

5 Stars

Carolyn O’Sullivan

"Excellent service. Second time I have used Grand Union and would not hesitate to recommend them."

5 Stars

Balaji Rao Janardhan

"Not too much of a wait for the service appointment which is really good not waiting for ages. And the engineer was on time as per the slot booked and did a decent job. Thanks."

5 Stars

Mick Hewitt

"Quick response to my issue, parts ordered and installed the next day, installation engineer was polite and very efficient, no mess and all cleaned new boiler fitted and working. Would certainly recommend."

5 Stars

Susan Sampson

"Tomasz did such a superb job and took great care. We appreciate his attention to detail and taking time to check that my dad was happy with each stage. Many thanks."

5 Stars

Philip James

"This is the 1st time using Grand Union for a heating problem, and definitely won't be the last, for all of our heating and plumbing issues.

We received a message about 15 minutes prior to the engineer, Marco, arrival.
Marco was extremely friendly, efficient and very knowledgeable of his trade. If all of Grand Unions engineers are as efficient as Marco, then we can highly recommend this company for all of your plumbing and heating needs.

We'll definitely be using Grand Union for our next boiler service, and any other issues that might arise in the future."

4 Stars

Andrew Dancey

"Marco serviced our boiler today, he fixed our toilet not so long ago so we have met him before.Really lovely man, friendly, helpful, nothing negative to say at all.The only reason for taking a star off was not knowing what time he was coming.When i booked the service I was told between 12.30 and 1.30pm, was also sent a text but was never given any window time so after 1.30 had to ring and was then told 1.30 to 3.30, so would of been helpful to of know this information previously."

5 Stars

Ian Osborne

"Happy with the work."

5 Stars

Kavita Vallabhaneni

"Every one has been very professional and extremely helpful.Great services 👍"

5 Stars

Julie Dawes

"So helpful and quick thank you. We definitely recommend to anyone needing plumbing help!"

5 Stars

Roksana Zaliwczak

"Everything was ok but plumber should remember shoes must be take of at home"

5 Stars

Jessica Vallis

"Many thanks for responding and helping so quickly, I hear Andy was excellent and immediately sorted the issue with the boiler. Only reason I haven’t left a public review is because I already did one recently re the help you gave us with plumbing so was worried if I leave a second review it might get rejected. We will definitely recommend you and call on you again if anything arises."

5 Stars

Pauline Bird

"Marvellous service. Andy worked diligently to solve our problem. He explained everything to us. Very pleased with the outcome. Thank you very much."

5 Stars

Sam Hunter

"Great service today fitting new gas hob. Thank you very much"

5 Stars

Jessica Vallis

"Many thanks for responding and helping so quickly, I hear Andy was excellent and immediately sorted the issue with the boiler. Only reason I haven’t left a public review is because I already did one recently re the help you gave us with plumbing so was worried if I leave a second review it might get rejected. We will definitely recommend you and call on you again if anything arises."

5 Stars

Emily Keane

"Excellent service, great communication throughout the repair process and great communication of the time of visit. Online communication was brilliant as it made it easier to arrange a visit when I couldn't answer the phone at work. Thanks again."

5 Stars

Andrew Gray

"Thank you for your prompt and efficient service, Andy was very helpful and professional, well done. 😊"

5 Stars

Nathan Larkin

"Excellent service from Andy and grand union with a prompt and efficient repair service. Thanks again."

5 Stars

Aga Burnat

"Tomasz who came to install my radiator in the bathroom was very nice and polite - explaining everything. So everything run smoothly. Would recommend."

5 Stars

Ian Osborne

"Thank you excellent service and good job"


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Areas We Cover

Should you need any of our services, one of our team can be on hand to help across any of these locations.

Milton Keynes
Aylesbury
Bedford
Leighton Buzzard

Northampton
Olney
Towcester
Woburn Sands

Copyright © 2024 – All Rights Reserved. Registered in England and Wales. Company Number: 10876686. VAT Number: GB348115113. 

Registered Address: Grand Union Plumbing & Heating, Unit 8, Chancerygate, Bletchley, Milton Keynes MK1 1EQ.

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